When we think “quality of care”, we typically think of the safety and efficacy of services provided inside of the hospital. We evaluate hospitals and other institutions of care based on their ability to tend to patients’ needs once they step through the doors of a medical building. But what if a patient doesn’t have the resources to arrive at the hospital to begin with?
Rural populations, senior citizens, and children face the challenge of procuring a ride to their appointment, greatly jeopardizing their health and wellness. If vulnerable groups are unable to access care due to transportation barriers, the “quality of care” they would receive inside the hospital is irrelevant.
According to the American Hospital Association, 3.6 million people are unable to access care services due to transportation issues. For senior citizens, lack of transportation is the third most common cause of missed medical appointments.
Enter Ride Health, a digital platform partnering with medical centers such as Penn Medicine's Abramson Cancer Center, to provide ride-scheduling services for patients who would otherwise lack transportation. Ride Health was founded in 2016 by Imran Cronk and Suman Khetpal and is focused on using on-demand ride technology to help connect together patients, providers, insurers, and drivers as a means of overcoming transportation barriers. The HIPPAA-compliant, web-based, user-friendly interface allows medical staff to schedule patients with both on-demand ride services, and non-emergency medical transportation, in advance of appointments.Read More